1. What payment methods are supported?
A: Support online payment services for Visa/Mastercard, Wester Union, PayPal, and Made in China website.
We suggest that you choose China Manufacturing Network's online payment service, which is faster and safer. MIC will transfer the money to our company according to the specifications.
The exchange rate is settled on the day of payment.
2. About Us
Our company has been certified by SGS and is trustworthy.
3. Regarding shipment
We provide door-to-door shipping services,
We have partnerships with UPS, FeDeX, DHL, TNT, and EMS.
If it is a large batch order, it will be shipped by sea or air freight.
4. Regarding delivery time
We have regular stock for most products, which can be shipped within 1-3 days;
Customized products or bulk orders, depending on the specific product and order quantity, usually take 15-30 days.
5.How long is the logistics delivery time?
If choosing fast shipping, the usual shipping time is as follows:
Europe and America: 7-15 working days (standard)/5-8 working days (urgent)
Southeast Asia: 3-7 working days
Real time tracking: Log in to the account to view the logistics trajectory
Of course, the actual transportation time depends on the transportation situation of the fast company.
6. Regarding customs clearance in the destination country and whether customs duties need to be paid?
Depending on the policies of the destination country, sometimes you may be responsible for customs clearance and paying tariffs (if necessary).
7.Can I accept small orders?
Sure, the MOQ is 1pcs
We are a factory that can provide one stop shopping services.
8. How to ensure product quality?
Firstly, the product will be strictly produced according to relevant standards, and based on the different types of products, it will use safe materials with food-grade, non-toxic and free-phthalate.
Every product undergoes rigorous testing before being shipped.
9.What should I do if I receive damaged goods?
Submit the order number and photos/videos of the damage within 24 hours after receiving the goods. After customer service review and confirmation, we can provide free replacement in the next batch of orders.
10. Can I obtain samples before placing a large order?
Sure, we can provide samples at a discounted price. When you place a bulk order, the sample fee can be used as part of the payment for the bulk order.
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